Shipping policy

Shipping Policy

Effective Date: 1 September 2026

At PartyBulkMart.in, we aim to process and deliver your party supplies safely and efficiently across India.

1. Shipping Coverage

We currently ship orders across India, subject to courier service availability at the delivery address.

2. Order Processing

  • Orders are generally processed within 1–2 business days after order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Bulk and wholesale orders may require additional processing time. If there is any significant delay, our team will inform you.

3. Delivery Time

Estimated delivery timelines after dispatch are generally:

  • Metro cities: 2–5 business days

  • Other locations: 3–7 business days

  • Remote locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, transportation delays, or other circumstances beyond our control.

4. Shipping Charges

Actual shipping charges applicable to your order will be calculated and displayed at checkout before you complete your purchase.

Shipping charges may vary depending on the delivery location, package weight, dimensions, quantity of products, and courier service availability.

For bulk or wholesale orders, shipping charges may vary based on the size and weight of the shipment.

5. Cash on Delivery (COD)

Cash on Delivery (COD) is available on eligible orders and locations.

COD availability may depend on the delivery PIN code, order value, product, and courier-service availability. The COD option will be displayed at checkout when available.

6. Order Tracking

Once your order has been dispatched, tracking details will be provided through the contact information supplied during checkout.

Please allow up to 24–48 hours after dispatch for the tracking information to become active.

7. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and a valid mobile number.

PartyBulkMart.in will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Any additional charges arising from an incorrect address or failed delivery may be payable by the customer.

8. Delayed or Failed Delivery

Delivery delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions

  • Natural disasters

  • Transport disruptions

  • Strikes

  • Public holidays

  • High courier volumes

  • Remote-area restrictions

  • Incorrect address or contact information

  • Courier operational issues

We will assist customers in tracking delayed shipments and coordinating with the courier wherever possible.

9. Damaged or Tampered Package

Customers are advised to check the package at the time of delivery.

If the package appears damaged, opened, or tampered with:

  1. Take clear photographs/videos of the package before opening it.

  2. Record an unboxing video showing the package and its contents.

  3. Contact PartyBulkMart.in as soon as possible.

Photographs, videos, and other supporting information may be required to process a shipping-related claim.

10. Missing, Damaged or Incorrect Products

If you receive a missing, damaged, or incorrect product, please contact us within 48 hours of delivery with your order number and supporting photographs/videos.

The issue will be reviewed in accordance with our Return & Refund Policy.

11. Bulk & Wholesale Orders

For bulk and wholesale orders:

  • Shipping charges may vary according to shipment weight, dimensions, and destination.

  • Orders may be shipped in multiple packages.

  • Delivery timelines may vary depending on the size and nature of the order.

For large-volume orders, customers may contact our team before placing an order to confirm shipping arrangements.

12. Partial Shipments

If an order contains multiple products, we may dispatch the products in multiple shipments depending on stock availability and logistics.

Separate tracking details may be provided where applicable.

13. International Shipping

PartyBulkMart.in currently focuses on shipping within India.

International shipping, if offered in the future, may be subject to additional shipping charges, customs duties, taxes, and destination-country regulations.

14. Contact Us

For any questions regarding your order or shipment, please contact our customer support team through the contact details available on PartyBulkMart.in.

Please keep your order number ready when contacting us regarding an existing order.